Buyer Uses AI to Alter Image for Malicious Refund, Platform Instantly Approves Arbitration, Forcing New Store Owner to Lose Heart and Exit the Platform
Mr. Zhang, a fruit farmer from Xinji City, Hebei, sold only 12 orders of fig saplings on a live-streaming e-commerce platform, but faced a 'refund only' request. The buyer attached a photo of withered leaves claiming the sapling died, but Zhang, using his experience, identified the photo as AI-generated, questioning its authenticity.....